Xerox DocuMate 515 Betriebsanweisung PDF herunterladen (Seite 86)

DocuMate 515 Scanner User’s Guide 81

Maintenance

Error Light Troubleshooting Codes

The status light indicates the current state of the scanner. Descriptions of

the most common patterns are listed below. Contact Xerox Technical

Support if you experience a different blinking pattern.

Normal Operation

• Blinking blue: indicates the scanner is waking up from power

saving and preparing to scan.

•

Steady blue: indicates the scanner is ready to scan.

Error Codes

If your scanner experiences hardware problems, the status light turns to

an amber color and will blink. The number of blinks before a 3-second

pause indicates the type of error code.

In all cases you should turn off the scanner and check the scanner setup.

Verify the ADF cable is plugged in, that the scanner lock is in the

unlocked position, and that the computer and scanner are plugged into a

working electrical outlet.

Error

Code Problem Description Solution

4 The scanner is not

communicating with the

computer.

If the USB cable is plugged into a USB hub, try plugging the USB

cable directly to the back of the computer. If the USB cable is

already plugged to the computer, try another USB port on the

computer. If the problem persists, replace the USB cable. The

maximum length of the USB cable is 6 feet.

5 The lamp in the scanner

body has malfunctioned.

This usually occurs after a paper jam. Turn the scanner off, then

back on again. If the problem persists, turn off the scanner, re-

start the computer, then turn the scanner on.

6 The status light is faulty. Contact Xerox Technical Support.

8 Paper jam. See “Clearing Paper Jams” on page 77.

9 Scanner is locked. Make sure the scanner lock is in the unlocked position before the

scanner’s power is turned on. See the illustration on page 5 for

the location of the lock.

16 The ADF cable is not

plugged into the base of

the scanner.

Turn off the scanner and plug in the ADF cable. If the cable is

already plugged in, it may have come loose. Plug it in securely in

the ADF port, then turn the scanner back on. See the illustration

on page 6 for the location of the ADF port.

All

Other

Codes

An internal part in the

scanner may have

malfunctioned.

Turn off the power to your scanner, then turn it back on. If the

problem persists, re-boot your computer. If the problem still

persists, contact Xerox Technical Support.

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