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Troubleshooting
WorkCentre 7425/7428/7435
User Guide
202
4. Remove the jammed paper.
Note: If the paper is torn, remove all torn pieces from the printer.
5. Close the top left cover D.
6. Close the top left cover, then close Tray 5 (Bypass).
Clearing Paper Jams in Duplex Unit B
1. Open Tray 5 (Bypass), then lift up the lever and open the duplex unit cover.
2. Remove the jammed paper.
Note: If the paper is torn, remove all torn pieces from the printer.
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wc74xx-040
- Contents 3
- 4 Printing 4
- 5 Copying 5
- 6 Faxing 5
- 7 Scanning 5
- 8 Maintenance 6
- 9 Troubleshooting 7
- A Product Specifications 8
- B Regulatory Information 8
- C Recycling and Disposal 9
- WorkCentre 7425/7428/7435 10
- User Guide 10
- Electrical Safety 12
- Maintenance Safety 14
- Operational Safety 15
- Printer Supplies 16
- Symbols Marked on Printer 17
- Features 19
- Before Using the Printer 20
- Parts of the Printer 21
- Rear-Left View 22
- Document Feeders 23
- Internal Components 24
- Telephone Connections 24
- Office Finisher LX (optional) 26
- Printer Configurations 28
- Control Panel 30
- Printer Information 32
- Auditron Setup 33
- More Information 34
- Network Basics 35
- Choosing a Connection Method 36
- Connecting via USB 37
- Choosing a Printer Driver 38
- Preliminary Steps 39
- Quick CD-ROM Install Steps 39
- USB Connection 40
- CentreWare Internet Services 42
- Printing 43
- Overview 44
- Paper Storage Guidelines 46
- Loading Media 47
- Note: SEF: short-edge feed 48
- Note: LEF: long-edge feed 48
- Tray Media Compatibility 49
- To load paper or other media: 51
- Configuring the Envelope Tray 54
- Printing on Special Media 60
- Printing on Labels 61
- Printing on Glossy Paper 62
- Setting Printing Options 63
- Macintosh Printing Options 65
- Printing a 2-Sided Document 68
- 2-Sided Page Layout Options 68
- Selecting Which Paper to Use 69
- Printing Booklets 71
- Using Color Corrections 73
- Printing in Black and White 74
- Transparency Separators 75
- Printing Cover Pages 76
- 50% 100% 200% 78
- Printing Watermarks 79
- Printing Mirror Images 81
- Job Completion Notification 83
- Printing Special Job Types 84
- This chapter includes: 87
- • Basic Copying on page 88 87
- Basic Copying 88
- Collating Copies 92
- Uncollated Copies 92
- Stapling Copies 93
- Folding Copies 93
- Hole Punching Copies 93
- Booklet Creation 93
- Image Quality Adjustments 94
- Adjusting the Contrast 95
- Selecting Color Effects 95
- Adjusting the Color Balance 96
- Adjusting the Color Shift 96
- Selecting the Gloss Level 96
- 2-Sided Book Copying 98
- Specifying the Original Size 98
- Shifting the Image 99
- Output Format Adjustments 100
- Creating Booklets 101
- Including Covers 102
- Adding Annotations 102
- Adjusting Copy Options 103
- Adding Watermarks 104
- Advanced Copying 105
- Combining Original Sets 106
- Delete Outside/Delete Inside 106
- Building a Job 108
- Fax Overview 112
- Sending a Fax 113
- Server Fax 114
- Sending an Internet Fax 116
- Faxing from your Computer 117
- Receiving Faxes 118
- Selecting Fax Options 119
- Setting the Fax Resolution 120
- Setting Original Size 120
- Book Faxing 120
- Reduce/Enlarge 120
- Clear Pending Faxes 120
- Additional Fax options 121
- Scanning 125
- Scanning Overview 126
- Loading Original Documents 127
- Scan to Email 128
- To request a read receipt: 129
- Network Scanning 130
- Scan to Folder 131
- Send from Folder 132
- Using Job Flow Sheets 132
- Scan to PC 133
- Using the Xerox Scan Utility 134
- Deleting Scan Templates 136
- Deleting Email Profiles 137
- Deleting Folder Profiles 138
- Scan to Email Tab 139
- Copy to Folder Tab 140
- CentreWare IS 144
- Printing Images From a Folder 145
- Setting Scan Options 147
- Layout Adjustments 148
- Filing Options 148
- To u se Filin g Optio n s: 149
- Setting Use 149
- Maintenance 151
- Maintenance and Cleaning 152
- Locating the Serial Number 153
- Usage Counters 153
- Cleaning the Printer 154
- Cleaning the Printhead Lenses 155
- Replacing the Drum Cartridges 164
- Replacing the Fuser Assembly 168
- Replacing the Transfer Roller 173
- 3. Empty the container 177
- Installing Staples 179
- Ordering Supplies 189
- Recycling Supplies 190
- Troubleshooting 191
- Fault Messages 192
- General Troubleshooting 193
- Printing Takes Too Long 194
- Duplex Problems 195
- Clearing Paper Jams 196
- 2. The top cover opens 206
- 3. Remove the jammed paper 206
- Paper Jams in the Center Tray 208
- 4. Remove the jammed paper 210
- 2. Pull down green lever 3 215
- Paper Jam Message Stays On 220
- Duplex Unit Jams 221
- Document Feeder Jams 221
- Media Is Misfeeding 221
- Supported Media 222
- Probable Causes Solutions 222
- Minimizing Paper Jams 223
- Clearing Staple Jams 224
- Copy/Scan Problems 233
- Fax Problems 234
- Problems Sending Faxes 235
- Problems Receiving Faxes 236
- Getting Help 237
- Product Specifications 239
- Physical Specifications 240
- Environmental Specifications 242
- Electrical Specifications 243
- Performance Specifications 244
- Controller Specifications 245
- Regulatory Information 247
- Basic Regulations 248
- European Union 249
- Ozone Release 249
- Copy Regulations 250
- Other Countries 252
- Fax Regulations 253
- Material Safety Data Sheets 257
- Recycling and Disposal 259
- Batteries 261
- North America 262
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