Xerox DocuPrintC55/C55mpColor Laser PrinterUser’s Guide701P92870
1–2 I N T R O D U C T I O NAlthough this guide is written for the casual user, it is necessary for you tohave a basic knowledge of you
6–14 T R O U B L E S H O O T I N G5. Reach into the Fuser area, and gently grasp the exposed cornersof the jammed material.6. P
T R O U B L E S H O O T I N G 6–15Input/Transfer Drum/Print Drum Area Jam(Error Codes E4, E6, E7)Figure 6–3: Input/Transfer Drum
6–16 T R O U B L E S H O O T I N G4. Pull gently up and toward you until the material is completelydislodged.5. If the material
T R O U B L E S H O O T I N G 6–17Tray/Manual Feed Slot Jam(Error Codes E1, E2, E3)Figure 6–4: Tray/Manual Feed Slot Jam1. Remo
6–18 T R O U B L E S H O O T I N G Print DefectsSome common print defects, their causes, and potential remediesare described in T
T R O U B L E S H O O T I N G 6–19Table 6–2: Print Defects and Potential RemediesPrint Defect Common Causes Potential RemediesBa
6–20 T R O U B L E S H O O T I N GTable 6–2: Print Defects and Potential Remedies (continued)Print Defect Common Causes Potentia
T R O U B L E S H O O T I N G 6–21Table 6–2: Print Defects and Potential Remedies (continued)Print Defect Common Causes Potentia
6–22 T R O U B L E S H O O T I N GTable 6–2: Print Defects and Potential Remedies (continued)Print Defect Common Causes Potentia
T R O U B L E S H O O T I N G 6–23Table 6–2: Print Defects and Potential Remedies (continued)Print Defect Common Causes Potentia
I N T R O D U C T I O N 1–3Chapter 3: Print Media describes how to load and print on different typesof media, such as paper, transpare
6–24 T R O U B L E S H O O T I N GTable 6–2: Print Defects and Potential Remedies (continued)Print Defect Common Causes Potentia
P R I N T E R M A I N T E N A N C E 7–1CHAPTER 77 Printer MaintenanceRegular Printer MaintenanceDensity and Color Balance Adj
7–2 P R I N T E R M A I N T E N A N C ERegular Printer MaintenanceYour C55 printer is designed to need very little ongoing ma
P R I N T E R M A I N T E N A N C E 7–3Density and Color Balance Adjustment ProcedureYou may notice, over the course of using
7–4 P R I N T E R M A I N T E N A N C EFigure 7–1: Density and Color Balance Adjustment Test PageThe Density and Color Balan
P R I N T E R M A I N T E N A N C E 7–5What To Look ForThere are basically three things to look for in examining the test pri
7–6 P R I N T E R M A I N T E N A N C EMaking an AdjustmentContinue the process that you began in Step 6 (Printing a Test Pag
P R I N T E R M A I N T E N A N C E 7–7Adjustment RecoveryWhile in the COLOR ADJUST routine you have two method ofrecovering
7–8 P R I N T E R M A I N T E N A N C ECleaning ProceduresThe cleaning procedures described in this section will help you mai
P R I N T E R M A I N T E N A N C E 7–9Cleaning the Grounding Roller and Feed RollersThe interior rollers, located under the
1–4 I N T R O D U C T I O NChapter 8: Optional Equipment identifies items you can purchase in orderto customize your printer for your
7–10 P R I N T E R M A I N T E N A N C EFollow these steps to clean the rollers.1. Raise the Front cover.2. Locate the Prin
O P T I O N A L E Q U I P M E N T 8–1CHAPTER 88 OptionalEquipmentn Available Optional Equipmentn How to Install Additional Me
8–2 O P T I O N A L E Q U I P M E N TAvailable Optional EquipmentTo order any of the equipment listed below, call your author
O P T I O N A L E Q U I P M E N T 8–3Table 8–1: Available Optional Equipment (continued)Optional KitsContents Use Requiremen
8–4 O P T I O N A L E Q U I P M E N TTable 8–1: Available Optional Equipment (continued)Optional KitsContents Use Requiremen
O P T I O N A L E Q U I P M E N T 8–5How to Install Additional MemoryYou can increase the random access memory (RAM) of your
8–6 O P T I O N A L E Q U I P M E N TMemory Upgrade for the C55mp
O P T I O N A L E Q U I P M E N T 8–7Memory slots appear as illustrated in Figure 8–1 below whenadditional memory has not bee
8–8 O P T I O N A L E Q U I P M E N TMemory Installation Procedure
O P T I O N A L E Q U I P M E N T 8–9Memory Upgrade Options
I N T R O D U C T I O N 1–5 1 Conventions UsedThis Guide uses the following writing and style conventions to emphasizespecific types o
8–10 O P T I O N A L E Q U I P M E N T
N E T W O R K P R I N T E R S E R V I C E S 9–1CHAPTER 99 Network PrinterServicesTwo print service utilities are avail
9–2 N E T W O R K P R I N T E R S E R V I C E SCentreWare DP is a new generation of network print management softwared
S A F E T Y N O T E SAPPENDIX AA Safety Notesn Electrical Safetyn Laser Safetyn Maintenance Safetyn Operational Safetyn Ozone SafetyThe
S A F E T Y N O T E SElectrical Safety• Use the power cord supplied with your C55 printer.• Do not use a ground adapter plug to connect
S A F E T Y N O T E S• If you notice unusual noises or odors, switch off the printer powerimmediately. Disconnect the power cable from t
S A F E T Y N O T E SLaser SafetyCAUTION: The use of controls or adjustments, or theperformance of procedures other than those specified
S A F E T Y N O T E SMaintenance Safety• Do not attempt any maintenance procedure that is not specificallydescribed in the documentation
S A F E T Y N O T E S• Place the printer in a dust free area where the temperature range is50° F to 90° F (10° C to 32° C) and the relat
S A F E T Y N O T E S• Follow the recommended procedure when moving the printer from onelocation to another.• Do not put containers of
1–6 I N T R O D U C T I O NNOTE: Text which includes important information to remember isidentified by the word “NOTE” and is located
S A F E T Y N O T E SOzone SafetyThis printer produces ozone during normal operation. The ozone producedis heavier than air, and the quan
S P E C I A l N O T I C E SAPPENDIX BB Special Noticesn FCC Notices... USAn Certifications... Canadiann European Marketsn Safety Extra
S P E C I A L N O T I C E SFCC Notices…USARadio FrequencyBASE PRINTER AND BASE PRINTER WITH ETHERNETThis equipment generates, uses, an
S P E C I A l N O T I C E SChanges or modifications to this equipment not specifically approved by theXerox Corporation may void the a
S P E C I A L N O T I C E SCertifications…Canadian60 HZ, 115VThe equipment is listed by the Underwriters Laboratories, UL 1950,certifi
S P E C I A l N O T I C E SCISPRConfiguration SpecificationBase Printer CISPR-BBase Printer with Hard Drive CISPR-BBase Printer with M
S P E C I A L N O T I C E SSafety Extra Low Voltage Safety ApprovalThe C55 printing system is in compliance with various governmentala
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N SAPPENDIX CC Printer TechnicalSpecificationsPhysical Spec
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N SPhysical SpecificationsDimensions (without Optional Lowe
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N SEnvironmental SpecificationsTemperatureOperating: 50 to
I N T R O D U C T I O N 1–7 1 Where To Go For More InformationIn addition to this User’s Guide, there are several other sources ofinfo
P R I N T E R T E C H N I C A L S P E C I F I C A T I O N SPerformance SpecificationsResolution Black: 600x600 dp
I N D E XIndexAAdobe PostScript Kit...5–2as optional equipment...8–2Advanced features (P
I N D E XColor Developerhow to check status...4–15Color Developer Unitlocation ...
I N D E XEE1 - TRAY 1 JAM...6–17E1 to E9 error codes...6–5E2 - TRAY 2 JAM...
I N D E XHH1 to H3 error codes... 6–8Halftone SettingsPCL 5C ... 5–7P
I N D E Xhow to attach...3–10Manualsfor C55 printer ...1–7Mediaenvelopes
I N D E Xfor use in trays... 3–2loading in Manual Feed Slot...3–11loading in tray...
I N D E XRS232 Serial Connector...2–10SSafetyfor troubleshooting ...6–2Safety Certification
I N D E Xsafety... 6–2sources of help...6–24suggested actions
1–8 I N T R O D U C T I O N
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-1CHAPTER 22 Introduction to YourC55 Printern Pri
2-2 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E RThe Xerox C55 color laser printer provides bri
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-3Printer FeaturesYour C55 printer has many speci
Copyright protection claimed includes all forms and matters of copyrightablematerials and information now allowed by statutory or judicial law orherei
2-4 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E RResolutionThe resolution of your printed image
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-5ConnectivityThe C55 printer comes standard with
2-6 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E RColor Matching SystemsThe following color matc
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-7Printer Driver SoftwareThe printer driver is a
2-8 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E RPrinter Components—ExternalUse Figures 2–1 and
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-9Figure 2–2: The C55 Printer, Rear View Power C
2-10 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E RYour printer interface connectors are located
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-11The C55 printer has three covers, which areide
2-12 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E RTo Open the Top Rear Cover:1. Press the rele
I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R 2-13Printer Components—InternalFigure 2–4 shows ho
I N D E XTable of ContentsChapter 1: IntroductionWhat Is In This Guide ...
2-14 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R
P R I N T M E D I A 3-1CHAPTER 33 Print Median Recommended Median Loading the Media Trayn The Manual Feed SlotThis chapter explains
3-2 P R I N T M E D I ARecommended MediaYour C55 color laser printer will produce brilliant color images on a widevariety of print m
P R I N T M E D I A 3-3TRANSPARENCIES:Your C55 color laser printer is ideal for creating bright, vivid colortransparencies, for use
3-4 P R I N T M E D I ALoading the Media TrayHow to Load the Tray With PaperThe universal paper tray can be used for standardpaper w
P R I N T M E D I A 3-53. Press down on the metal pressure plate untilit is flat against the bottom of the tray.4. Place the pape
3-6 P R I N T M E D I AHow to Load the Tray With Letterhead PaperLoad letterhead paper in the same way that you load plain paper (wi
P R I N T M E D I A 3-7How to Load the Tray With TransparenciesLoad transparencies in the same way that you load paper. (See “How t
3-8 P R I N T M E D I AThe Manual Feed SlotThe Manual Feed Slot, located on the front of the printer just above themedia tray, allow
P R I N T M E D I A 3-9The Manual Feed TrayYour C55 printer comes with a removable Manual Feed Tray. This trayattaches to the front
I N D E XChapter 3: Print MediaLoading the Media Tray ...
3-10 P R I N T M E D I AHow to Attach the Manual Feed TrayTo attach the Manual Feed Tray to the front ofthe printer:1. Orient the t
P R I N T M E D I A 3-11How to Use the Manual Feed SlotMedia inserted in the Manual Feed Slot overridesthe Paper Source selection i
3-12 P R I N T M E D I A4. Place the media against the right edge of theManual Feed Tray. Push the side edge guideagainst the left
T H E C O N T R O L P A N E L 4–1CHAPTER 44 The Control Paneln Control Panel Componentsn Control Panel Usen n Control Panel M
4–2 T H E C O N T R O L P A N E LControl Panel ComponentsThe Control Panel consists of several buttons, indicator lights, and
T H E C O N T R O L P A N E L 4–3Figure 4–1: The C55 Control Panel On Line light Form Feed light Message Display Window F
4–4 T H E C O N T R O L P A N E LControl Panel Indicator LightsRefer to the following table for an explanation of the purpose
T H E C O N T R O L P A N E L 4–5Control Panel ButtonsControl Panel Buttons allow navigation through the menu system andexecu
4–6 T H E C O N T R O L P A N E LTable 4–2: Control Panel Buttons (continued)BUTTON PRESS TOSelectMove to the next field or
T H E C O N T R O L P A N E L 4–7Control Panel UseThis section provides general information on Control Panel navigation, anex
I N D E XChapter 5: Special C55 Printer Driver OptionsPostScript vs. PCL 5C Printer Driver Feature Comparison...
4–8 T H E C O N T R O L P A N E L4. Press the Enter button to select a menu. The first sub-level menuoption is displayed in
T H E C O N T R O L P A N E L 4–9Control Panel MenusThere are ten Top Menu selections available on the Control Panel. Whilemo
4–10 T H E C O N T R O L P A N E LTable 4–3: The Top MenusTOP MENU FUNCTION SUB-MENUSELECTIONSControl Menu Cancel a job.Rese
T H E C O N T R O L P A N E L 4–11Table 4–3: The Top Menus (continued)TOP MENU FUNCTION SUB-MENUSELECTIONSMultinational Chan
4–12 T H E C O N T R O L P A N E LTable 4–3: The Top Menus (continued)TOP MENU FUNCTION SUB-MENUSELECTIONSService Print test
T H E C O N T R O L P A N E L 4–13Specific Examples of Control Panel UseThis section provides step-by-step procedures for sev
4–14 T H E C O N T R O L P A N E LPRINT THE CONTROL PANEL MENUTo assist you in using the Control Panel, you may want to print
T H E C O N T R O L P A N E L 4–15CHECK THE COLOR DEVELOPER STATUSYou may also check the status of maintenance items directly
4–16 T H E C O N T R O L P A N E LDESIGNATE A TRANSPARENCY TRAYIf the optional Lower Feeder (Tray 2) is installed on your pri
T H E C O N T R O L P A N E L 4–17DESIGNATE CUSTOM PAPER SIZETo use the media tray for paper sizes other than letter, A4 or l
I N D E XChapter 6: TroubleshootingBefore You Begin Troubleshooting ...
4–18 T H E C O N T R O L P A N E LUsing the Optional Media ServerThe Media Server, an optional disk drive that you can order
T H E C O N T R O L P A N E L 4–19Print to FileThere may be times when you do not want to send your document directlyto the p
4–20 T H E C O N T R O L P A N E LHow to Print From the Media ServerYou can print your file with the default settings or cust
T H E C O N T R O L P A N E L 4–21To print from the Media Server:1. Create a PostScript or PCL 5C printer file. (You cannot
4–22 T H E C O N T R O L P A N E LTo print your file using customized settings:1. Insert the disk into the Media Server’s di
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–1CHAPTER 55 Special C55 PrinterDriver Op
5–2 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SThe way these features are accessed dep
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–3PostScript vs. PCL 5C Printer Driver Fe
5–4 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SPCL 5C Printer Driver FeaturesYour C55
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–5GRAYSCALE Grayscale changes all of the
I N D E XChapter 8: Optional EquipmentAvailable Optional Equipment ...
5–6 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SEdge Smoothing (Xerox Features tab)Edge
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–7Document Halftones (Xerox Features tab)
5–8 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SExpert Color ControlExpert Color Contro
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–9COLOR BALANCEThe scroll bars in the Col
5–10 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SSave SettingsTo duplicate at a later d
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–11PostScript Printer Driver FeaturesYour
5–12 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SHOLD JOBSelect Hold Job to delay print
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–13Color SettingsThe options available fo
5–14 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SFAX FRIENDLY BLACK (POSTSCRIPT ONLY)Fa
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–15SAVE TONERSave Toner reduces the toner
I N D E X
5–16 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SDocument Halftone
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–17Expert Color ControlExpert Color Contr
5–18 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SCOLOR BALANCEThe scroll bars in the Co
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–19Save SettingsTo duplicate at a later d
5–20 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N SAdvanced FeaturesThe Advanced features
S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S 5–21EDGE SMOOTHINGSelect this feature to r
5–22 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S
T R O U B L E S H O O T I N G 6–1CHAPTER 66 TroubleshootingBefore You Begin TroubleshootingError MessagesHow to Clear A Media Jam
6–2 T R O U B L E S H O O T I N GBefore You Begin TroubleshootingIf it becomes necessary for you to take corrective actions, note
T R O U B L E S H O O T I N G 6–3SoftwareIs the correct printer driver installed and selected for yourprinter configuration? (For
I N T R O D U C T I O N 1–1CHAPTER 1 1 Introductionn What Is In This Guiden Conventions Usedn Where To Go For More InformationThis Use
6–4 T R O U B L E S H O O T I N GError MessagesThe C55 printer’s error code and message system allows you toquickly and easily fi
T R O U B L E S H O O T I N G 6–5Table 6–1: Error MessagesError Code andMessage DisplayedExplanation Action to TakeC1–CHECK TRAY
6–6 T R O U B L E S H O O T I N GTable 6–1: Error Messages (continued)Error Code andMessage DisplayedExplanation Action to TakeE4
T R O U B L E S H O O T I N G 6–7Table 6–1: Error Messages (continued)Error Code andMessage DisplayedExplanation Action to TakeE8
6–8 T R O U B L E S H O O T I N GTable 6–1: Error Messages (continued)Error Code andMessage DisplayedExplanation Actions to TakeH
T R O U B L E S H O O T I N G 6–9Table 6–1: Error Messages (continued)Error Code andMessage DisplayedExplanation Action to TakeJ
6–10 T R O U B L E S H O O T I N GTable 6–1: Error Messages (continued)Error Code andMessage DisplayedExplanation Action to Take
T R O U B L E S H O O T I N G 6–11How to Clear A Media JamThis section describes the media jam areas and gives basicinstructions
6–12 T R O U B L E S H O O T I N GMedia Jam AreasFigure 6–1 illustrates the four areas where a media jam might occur.Figure 6–1:
T R O U B L E S H O O T I N G 6–13Fuser/Output Area Jam(Error Codes E5, E8)Figure 6–2: Fuser/Output/Print Drum Area Jam1. Open t
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