
DocuTech 128/155/180 HighLight Color Installation Planning Guide 6-1
6 Maintenance
This chapter describes support services available to customers.
There is also a description of commonly used consumable
supplies and a supplies checklist.
Xerox support services
Many services are provided in support of your printer. This section
contains information on the following services:
• Customer Support Center
• Customer Education
• Supplies Order Service
Prior to installation, your sales representative is available to
answer your questions about products, services, or billing.
However, if you need assistance in resolving application-related
problems or questions, call Customer Support (refer to the
following section of this chapter). Your systems analyst is also
available to assist you with applications development.
Customer support
The customer support center is available to address your
application problems or to direct you to the appropriate
documentation.
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