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7–1Xerox DocuColor 3535 Printer/Copier
7. Troubleshooting
The DocuColor Series 3535 is designed to help you find and solve
problems as they happen. The printer/copier can detect problems
and display the corrective action on the screen.
This section describes the printer/copier faults and how to perform
the appropriate recovery procedure.
Sometimes you may not succeed in your efforts to clear a fault.
When this happens you should call Xerox. Before calling for
assistance, perform the steps provided on the following pages.
- DocuColor 3535 1
- Table of Contents 3
- TABLE OF CONTENTS 4
- Safety Notices 7
- Laser Safety 8
- Maintenance Safety 9
- Operational Safety 9
- Ozone Safety 10
- Radio Frequency Emissions 11
- Certifications in Europe 12
- It’s Illegal in the USA 13
- It’s Illegal in Canada 15
- ENERGY STAR 16
- Conventions 18
- Getting to Know Your Copier 19
- Control Panel 22
- Touch Screen 25
- Power Switch 26
- Audio Tones 26
- Document Glass 26
- Paper Trays 27
- 3-Tray Module 27
- Tandem Tray Module 27
- All Tray Modules 27
- Output Trays 28
- Power Saver Mode 29
- Exiting the Power Saver Mode 29
- 4 Press the Start button 30
- 1 Open the Document Cover 31
- Making Copies Using Features 32
- 11 Press the Start button 35
- Copier Features 36
- 2 Select the desired option: 38
- Reduce/Enlarge 42
- Using Presets% 43
- Using Variable% 44
- Using Independent X-Y% 45
- Paper Supply 46
- Added Features Tab 49
- Stapling 55
- Margin Shift 56
- 2 Select Auto Center 57
- 2 Select Variable Erase 60
- Image Quality Tab 61
- Original Type 62
- 2 Select On 64
- Sharpness/Saturation 66
- Color Shift 67
- Color Balance 68
- Image Quality Presets 69
- Output Format Tab 70
- Multiple Up 71
- Transparency Separators 74
- Selecting Blank Separators 75
- Selecting Separators + N Sets 76
- Repeat Image 79
- 2 Select the desired options: 83
- Original Size 85
- Bound Originals 88
- 2 Select the desired format: 89
- Original Orientation 91
- Book Duplex 92
- Job Assembly Tab 94
- Stored Jobs 95
- Storing a Job 95
- Deleting a Job 96
- Retrieving a Job 96
- Build Job 97
- Booklet Creation 99
- Component Names and Functions 100
- Document Specifications 101
- 1 Open the DADF 102
- 3 Close the DADF 102
- 5 Press the Start button 103
- Job Status 104
- Changing the Print Priority 105
- Checking Completed Jobs 106
- Machine Status 107
- Machine Information 109
- 2. Print 111
- Overview 113
- How to Scan 114
- Creating Job Templates 116
- Scanning Features 116
- Job Template 117
- Output Color 118
- Scanning Resolution 119
- 3 Select the desired option: 120
- 4 Select 1 Sided or 2 Sided 121
- Scan Options Tab 122
- 2 Sided Originals 123
- 3 Select On 125
- 3 Select Preset % 126
- 3 Select Variable% 127
- 3 Select Auto % 128
- Border Erase 131
- Lighter/Darker/Contrast 134
- 3 Select the desired format 136
- Scanning in Batches 137
- Managing Scanned Documents 138
- 4. Machine Administrator 139
- System Settings 140
- Exiting System Settings Mode 144
- Common Settings 145
- Machine Clock/Timers 146
- Audio Tone 148
- Screen Defaults 150
- Paper Tray Attributes 151
- Printing Priority 158
- Image Quality Adjustment 159
- Image Quality 159
- Auto Gradation Adjustment 162
- Copy Mode Settings 164
- Basic Copying Presets 165
- Copy Defaults 166
- Copy Control 179
- Original Size Defaults 180
- Reduce/Enlarge Presets 181
- Network Settings 182
- Scan Mode Settings 184
- Scan Defaults 185
- Scan Size Defaults 189
- Output Size Defaults 190
- Other Scan Settings 192
- Setting Description 193
- Auditron Administration 194
- Create/Check Accounts 195
- Enabling Auditron Mode 197
- 3 Select Close 198
- Delete/Reset All Account Data 199
- Printing Meter Reports 200
- 5. Specifications 201
- Trays 1, 2, 3, and 4 202
- Tray 5 (Bypass) 203
- Auto Tray Switching 203
- Loading Stock 204
- Transparencies 206
- Envelopes 207
- Loading 12 x 18 inch Paper 210
- Machine Specifications 212
- Dimensions and Weight 213
- Finisher (Optional Accessory) 214
- Stapling Options 215
- Printing 216
- 6. Maintenance 217
- Ordering Consumables 218
- Cleaning the ROS Window 220
- 8 Close the Front Cover 222
- 9 Turn on the machine 222
- Changing Toner Cartridges 223
- Changing Staple Cartridges 226
- Changing the Fuser 227
- Changing Drum Cartridges 232
- 7. Troubleshooting 235
- Paper Jam Clearance 236
- 3 Remove the jammed paper 237
- Paper Jams in Trays 1 to 4 239
- Paper Jams in Tray 5 (Bypass) 239
- Paper Jams in the Duplex Unit 240
- Paper Jams in the Finisher 240
- 2 Remove the jammed paper 242
- 2 Gently lift up the DADF 243
- Stapler Faults 244
- Resolving Hardware Problems 245
- Problem Suggested Solution 246
- Resolving Processor Problems 247
- Wrinkled Copies or Prints 249
- Image Quality Tabs 250
- Calling for Service 254
- Fault Codes 255
- Numerics 259
- 701P39761 268
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