Version 1.1December 2013Xerox® Phaser 3320DN/3320DNIUser Guide
Menu OverviewXerox Phaser 3320DN/3320DNIUser Guide10Menu OverviewThe control panel provides access to various menus. These menus can be accessed by pr
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide100Duplex Unit AreaIf the duplex unit is not inserted correctly, a paper jam may occur. To avoid p
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide1016. Open the rear door. If you see the jammed paper, pull down the pressure levers on each side
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide102Paper Jam MessagesPrint Cartridge MessagesMessage Meaning Suggested solutionsPaper Jamin Tray 1
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide103Paper Tray MessagesNetwork MessagesMiscellaneous MessagesMessage Meaning Suggested solutionsTra
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide104Common ProblemsThe following chart lists some conditions that may occur and the recommended sol
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide105Printing ProblemsCondition Possible Cause Suggested SolutionsThe machine does not print. The ma
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide106The machine selects print materials from the wrong paper source.The paper option that was selec
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide107Pages print, but they are blank. The print cartridge is defective or out of toner.• Redistribut
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide108Print Quality ProblemsIf the inside of the machine is dirty or paper has been loaded improperly
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide109Vertical lines If black vertical streaks appear on the page, the surface (drum part) of the pri
Menu OverviewXerox Phaser 3320DN/3320DNIUser Guide11Setup MenuThe Setup menu enables you to customize options which are specific to the machine, such
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide110Misformed characters• If characters are improperly formed and producing hollow images, the pape
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide111Solid Black pages • The print cartridge may not be installed properly. Remove the cartridge and
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide112Common Windows ProblemsNote: Refer to the Microsoft Windows User Guide supplied with your compu
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide113Common Macintosh ProblemsNote: Refer to the Macintosh User Guide supplied with your computer fo
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide114Common Linux ProblemsNote: Refer to the Linux User Guide supplied with your computer for furthe
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide115Common PostScript ProblemsThe following situations are PS language specific and may occur when
Further AssistanceXerox Phaser 3320DN/3320DNIUser Guide116Further AssistanceFor any additional help visit our customer web site at www.xerox.com or co
Xerox Phaser 3320DN/3320DNIUser Guide1177SpecificationsThis chapter includes:• Machine Specifications on page 118• Electrical Specifications on page 1
Machine SpecificationsXerox Phaser 3320DN/3320DNIUser Guide118Machine SpecificationsMachine Configurations Component Phaser 3320DN/3320DNIHardware Con
Machine SpecificationsXerox Phaser 3320DN/3320DNIUser Guide119Media SpecificationsPaper Trays 1 and 2 (Optional)Bypass TrayNote: The paper stack heigh
ReportsXerox Phaser 3320DN/3320DNIUser Guide12ReportsVarious reports can be printed to provide information about your machine. 1. Select the Menu butt
Machine SpecificationsXerox Phaser 3320DN/3320DNIUser Guide120Output TrayFeature SpecificationOutput Tray - Face down 150 sheets of 20 lb (80 g/m²) b
Electrical SpecificationsXerox Phaser 3320DN/3320DNIUser Guide121Electrical SpecificationsFeature SpecificationFrequency 50/60 HzElectrical Voltage 11
Print SpecificationsXerox Phaser 3320DN/3320DNIUser Guide122Print SpecificationsFeature SpecificationCompatibility Windows PC / MAC / LinuxSpeed: Simp
System RequirementsXerox Phaser 3320DN/3320DNIUser Guide123System RequirementsMicrosoft® Windows®MacintoshOperating SystemCPU RAMFree HDD SpaceWindows
System RequirementsXerox Phaser 3320DN/3320DNIUser Guide124LinuxUnixOperating System CPU RAMFree HDD Space• Fedora 5 ~ 13 (32/ 64 bit)• OpenSuSE® 10.2
Network EnvironmentXerox Phaser 3320DN/3320DNIUser Guide125Network EnvironmentItem SpecificationNetwork interface • Ethernet 10/100/1000 Base-TX• 802.
Network EnvironmentXerox Phaser 3320DN/3320DNIUser Guide126
Xerox Phaser 3320DN/3320DNIUser Guide1278SafetyThis chapter includes:• Notices and Safety on page 128• Safety Labels and Symbols on page 129• Operatio
Notices and SafetyXerox Phaser 3320DN/3320DNIUser Guide128Notices and SafetyPlease read the following instructions carefully before operating the mach
Safety Labels and SymbolsXerox Phaser 3320DN/3320DNIUser Guide129Safety Labels and SymbolsAll warnings and instructions marked on or supplied with the
SoftwareXerox Phaser 3320DN/3320DNIUser Guide13SoftwareAfter you have set up your machine and connected it to your computer, you must install the prin
Operational Safety InformationXerox Phaser 3320DN/3320DNIUser Guide130Operational Safety InformationYour Xerox machine and supplies have been designed
Operational Safety InformationXerox Phaser 3320DN/3320DNIUser Guide131Laser Safety InformationWARNING: Use of controls, adjustments or performance of
Operational Safety InformationXerox Phaser 3320DN/3320DNIUser Guide132• This device should not be placed in a room unless proper ventilation is provid
Operational Safety InformationXerox Phaser 3320DN/3320DNIUser Guide133Consumables Information• Store all consumables in accordance with the instructio
Basic RegulationsXerox Phaser 3320DN/3320DNIUser Guide134Basic RegulationsXerox has tested this device to electromagnetic emission and immunity standa
Basic RegulationsXerox Phaser 3320DN/3320DNIUser Guide135European UnionWARNING: This is a Class A product. In a domestic environment this device may c
Basic RegulationsXerox Phaser 3320DN/3320DNIUser Guide136However, should you require simplex/1-sided printing, you may change the print settings in th
Basic RegulationsXerox Phaser 3320DN/3320DNIUser Guide137ImporteurDeutschlandXerox GmbHHellersbergstraße 2-441460 NeussTurkey RoHS RegulationIn compli
Material Safety DataXerox Phaser 3320DN/3320DNIUser Guide138Material Safety DataFor Material Safety Data information regarding your printer, go to:Nor
Product Recycling and DisposalXerox Phaser 3320DN/3320DNIUser Guide139Product Recycling and DisposalUSA & CanadaXerox operates a worldwide equipme
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide14Loading PaperPaper Tray 1 and Paper Tray 2 (optional)The paper level indicator on the front of tra
Product Recycling and DisposalXerox Phaser 3320DN/3320DNIUser Guide140Information on disposal in other countries outside the European UnionThese symbo
Energy Program ComplianceXerox Phaser 3320DN/3320DNIUser Guide141Energy Program ComplianceAll MarketsENERGY STARThe ENERGY STAR program is a voluntary
Environment, Health and Safety (EH&S) Contact InformationXerox Phaser 3320DN/3320DNIUser Guide142Environment, Health and Safety (EH&S) Contact
Xerox Phaser 3320DN/3320DNIUser Guide143IndexNumerics2 Sided Printing, 372 Sided, Macintosh, 50AAccess the menu, 76Accessing the Feature and Setup Opt
Xerox Phaser 3320DN/3320DNIUser Guide144Paper Feeding, 104Paper Jams, 95Paper Tray 1, 96PostScript Problems, 115Print Quality, 108Printing, 105Tray 1,
Xerox Phaser 3320DN/3320DNIUser Guide145Maintenance, 88, 132Maintenance Safety Information, 132Material Safety Data, 138Media, 65Media Output Location
Xerox Phaser 3320DN/3320DNIUser Guide146Orientation, 36Output Options, 43Overlay, 42Paper Options, 38Paper Tab, 38Scaling Options, 38Toner Save, 39Uni
Xerox Phaser 3320DN/3320DNIUser Guide147Solving Problems, 93Special Media, 72Specifications, 117Bypass Tray, 119Electrical, 121Electrical Voltage, 121
Xerox Phaser 3320DN/3320DNIUser Guide148
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide153. Position the side guide by squeezing the lever and sliding it towards the stack of paper, until
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide163. Load the print material between the width guides with the print side facing up.Note: Hold trans
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide173. Insert the duplex unit back into the machine, aligning the edges of the unit with the feed groo
Media Output LocationsXerox Phaser 3320DN/3320DNIUser Guide18Media Output LocationsThe machine has two output locations:• Output tray (face down) up
Media Output LocationsXerox Phaser 3320DN/3320DNIUser Guide19To u s e t he output tray, make sure that the rear door is closed. Notes:• To reduce pap
©2013 Xerox Corporation. All rights reserved, Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other count
General Care and ConsumablesXerox Phaser 3320DN/3320DNIUser Guide20General Care and ConsumablesThere is only one customer replaceable consumable in th
Further AssistanceXerox Phaser 3320DN/3320DNIUser Guide21Further AssistanceFor any additional help visit our customer web site at www.xerox.com or con
Further AssistanceXerox Phaser 3320DN/3320DNIUser Guide22
Xerox Phaser 3320DN/DNIUser Guide232PrintThe Xerox Phaser 3320DN/DNI produces high quality prints from electronic documents. You can access the printe
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide24Printing using WindowsThe following provides an overview of the print procedure and features
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide254. Select Typical installation for a local printer and follow the wizard instructions to inst
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide265. After the installation is finished, select Finish. If your printer is connected to the com
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide274. Select Typical installation for a network printer and click Next.Note: For custom install
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide286. Select the required Printer Port. If Shared Printer (UNC) is selected, type in the name of
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide298. After the installation is finished, select Finish. If your printer is connected to the net
Xerox Phaser 3320DN/3320DNIUser Guide3Table of Contents1 Getting StartedMachine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide304. Select Custom installation.5. Select Next.6. Select the desired Printer Port and follow th
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide317. Connect the printer and select Next.If you don't want to connect the printer at this
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide3211. Select Finish.Wireless Printer (Phaser 3320DNI)When you connect your printer to a network
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide334. Select Wireless Setup and follow the wizard instruction to select and install the printer.
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide34Print ProcedureDocuments can be printed from your computer using the printer drivers supplied
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide35Basic TabThe Basic tab provides selections for the print mode to use and options to adjust ho
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide369. To print the job, select Print and press OK.10. The Copies menu appears. Press the up arro
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide37• Booklet Printing: This allows you to print your document on both sides of the paper and arr
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide38Paper TabUse the Paper tab options to set the basic paper handling specifications when you ac
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide39Graphics TabUse the following options to adjust the print quality for your specific printing
Xerox Phaser 3320DN/3320DNIUser Guide46 General Care and TroubleshootingGeneral Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide40Advanced TabYou can select Advanced output options for your document, such as Watermarks or O
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide41Watermark.This option allows you to print text over an existing document. There are several p
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide42OverlayAn Overlay is text and/or images stored on the computer hard disk drive as a special f
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide43Output OptionsSelect the required Print order from the drop-down list box:• Normal: All pages
Printing using WindowsXerox Phaser 3320DN/DNIUser Guide44Xerox TabThis tab provides version and copyright information as well as links to drivers and
Xerox Easy Printer Manager (EPM)Xerox Phaser 3320DN/DNIUser Guide45Xerox Easy Printer Manager (EPM)Xerox Easy Printer Manager is a Windows-based appli
Wireless Setting Program (Phaser 3320DNI)Xerox Phaser 3320DN/DNIUser Guide46Wireless Setting Program (Phaser 3320DNI)When installing the Phaser 3320DN
Wireless Setting Program (Phaser 3320DNI)Xerox Phaser 3320DN/DNIUser Guide473. Once the machine is connected to the computer with the USB cable, the p
SetIPXerox Phaser 3320DN/DNIUser Guide48SetIPThe SetIP program is a utility program allowing you to select a network interface and manually configure
Printing using MacintoshXerox Phaser 3320DN/DNIUser Guide49Printing using MacintoshThis section explains how to print using a Macintosh. You need to s
Xerox Phaser 3320DN/3320DNIUser Guide51Getting StartedThis chapter includes:• Machine Overview on page 6• Powering on the Machine on page 8• Control P
Printing using MacintoshXerox Phaser 3320DN/DNIUser Guide50PaperSet Paper Type to correspond to the paper loaded in the tray from which you want to pr
Printing using MacintoshXerox Phaser 3320DN/DNIUser Guide51Using Smart PanelIf an error occurs while operating, you can check the error from the Smart
Printing using LinuxXerox Phaser 3320DN/DNIUser Guide52Printing using LinuxPrinting from ApplicationsThere are a lot of Linux applications that allow
Printing using LinuxXerox Phaser 3320DN/DNIUser Guide533. The Printer Properties window opens.The following five tabs display at the top of the window
Printing using UnixXerox Phaser 3320DN/DNIUser Guide54Printing using UnixPrinting FilesAfter installing the printer, choose any of the image, text, PS
Printing using UnixXerox Phaser 3320DN/DNIUser Guide55• Unit: Change the units to points, inches, or centimeters.Printer-Specific Settings TabSelect v
Printing using UnixXerox Phaser 3320DN/DNIUser Guide56
Xerox Phaser 3320DN/3320DNIUser Guide573CentreWare Internet ServicesCentreWare Internet Services uses the embedded HTTP Server on the machine. This al
Using CentreWare Internet ServicesXerox Phaser 3320DN/3320DNIUser Guide58Using CentreWare Internet ServicesPrior to connecting to CentreWare Internet
StatusXerox Phaser 3320DN/3320DNIUser Guide59StatusUse this option to review status information about your machine.The Status page allows you to view
Machine OverviewXerox Phaser 3320DN/3320DNIUser Guide6Machine OverviewBefore you use your machine, take some time to familiarize yourself with the var
JobsXerox Phaser 3320DN/3320DNIUser Guide60JobsThe Job Management page provides information about active, stored and secure jobs.Click the links in th
JobsXerox Phaser 3320DN/3320DNIUser Guide613. Select the down arrow to scroll to Stored Job and select OK. 4. Select your document and press OK.5. Ent
PrintXerox Phaser 3320DN/3320DNIUser Guide62PrintThe Print option enables you to send a print ready job to the printer over the internet. You can send
PropertiesXerox Phaser 3320DN/3320DNIUser Guide63PropertiesThe Properties option contains all the settings, setups and default values for installing a
SupportXerox Phaser 3320DN/3320DNIUser Guide64SupportThe Support option contains information about the firmware version of your product and contact in
Xerox Phaser 3320DN/3320DNIUser Guide654Paper and MediaThis chapter contains information about the different types of stock and stock sizes that can b
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide66Loading PaperOne paper tray and a bypass tray are standard on your machine. Paper tray 2 is availa
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide672. Slide the paper length guide until it lightly touches the end of the paper stack.3. Position th
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide68Loading the Bypass Tray1. Lower the bypass tray , located on the front of the machine and unfold
Loading PaperXerox Phaser 3320DN/3320DNIUser Guide693. Load envelopes short edge feed and with the flaps facing down as shown in the illustration.4. A
Machine OverviewXerox Phaser 3320DN/3320DNIUser Guide7Rear ViewProduct ConfigurationsNetwork Port Duplex UnitUSB Port Rear DoorPower Switch Paper Tray
Setting Paper Size and TypeXerox Phaser 3320DN/3320DNIUser Guide70Setting Paper Size and TypeAfter loading paper in the paper tray, set the paper size
Media Guidelines and SpecificationsXerox Phaser 3320DN/3320DNIUser Guide71Media Guidelines and SpecificationsMedia GuidelinesWhen selecting or loading
Media Guidelines and SpecificationsXerox Phaser 3320DN/3320DNIUser Guide72Media TypesThe table below shows the media types supported for each tray for
Media Guidelines and SpecificationsXerox Phaser 3320DN/3320DNIUser Guide73The table below shows the media types supported for Print for each tray for
Media Guidelines and SpecificationsXerox Phaser 3320DN/3320DNIUser Guide74
Xerox Phaser 3320DN/3320DNIUser Guide755Machine Features and SetupsThis chapter identifies the key settings that you can customize to meet your requir
Accessing the Feature and Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide76Accessing the Feature and Setup OptionsThe machine feature and setup opt
Feature OptionsXerox Phaser 3320DN/3320DNIUser Guide77Feature OptionsThe feature menu items fall into the following groups:• Information•Layout•Paper•
Feature OptionsXerox Phaser 3320DN/3320DNIUser Guide78LayoutThe following Layout feature options are available.Option DescriptionSettings* denotes fac
Feature OptionsXerox Phaser 3320DN/3320DNIUser Guide79PaperThe following Paper feature options are available:Emulation Margin Sets the paper margins f
Powering on the MachineXerox Phaser 3320DN/3320DNIUser Guide8Powering on the MachineThe On/Off switch and the power cable socket are at the rear of th
Feature OptionsXerox Phaser 3320DN/3320DNIUser Guide80GraphicsThe following Graphics feature options are available•Resolution•Darken Text:Job Manage (
Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide81Setup OptionsThe Setup menu enables you to customize options which are specific to the machine, su
Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide82Auto Continue Determines whether or not the machine continues printing when it detects the paper d
Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide83Job Timeout When there is no input for a certain period of time, the machine cancels the current j
Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide84EmulationThe following Emulation feature options are available:Network SetupThe following Network
Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide85For more detailed information refer to the Xerox Phaser 3320DN/3320DNI System Administrator Guide.
Setup OptionsXerox Phaser 3320DN/3320DNIUser Guide86Net. Activate Turns access to the Ethernet network on or off.•On* / OffHTTP Activate Enables Http
Xerox Phaser 3320DN/3320DNIUser Guide876General Care and TroubleshootingThis chapter includes:• General Care on page 88• Troubleshooting on page 93• F
General CareXerox Phaser 3320DN/3320DNIUser Guide88General CareThere is only one customer replaceable consumable in the machine, the print cartridge.T
General CareXerox Phaser 3320DN/3320DNIUser Guide89• An environment with salty air.• Do not store consumables directly on the floor.• Do not touch the
Control Panel OverviewXerox Phaser 3320DN/3320DNIUser Guide9Control Panel OverviewDisplay Screen: Displays the current machine status and prompts duri
General CareXerox Phaser 3320DN/3320DNIUser Guide904. Remove the new print cartridge from the packaging.5. Remove the protective sheet from the cartri
General CareXerox Phaser 3320DN/3320DNIUser Guide91Toner information and the number of pages printed is displayed.Cleaning the MachineWARNING: When cl
General CareXerox Phaser 3320DN/3320DNIUser Guide924. With a dry, lint-free cloth, wipe away any dust and spilled toner from the print cartridge area.
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide93TroubleshootingIf a problem occurs, messages appear on the control panel display to indicate the
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide94Redistributing TonerWhen the print cartridge is near the end of its life:• White streaks or ligh
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide955. Hold the print cartridge by the handle and slowly insert the cartridge into the opening in th
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide96• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide97Paper Tray 21. Pull out paper tray 2.2. Remove the jammed paper from the machine.If the paper do
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide98Bypass Tray1. If the paper is not feeding properly, pull the paper out of the machine.2. Press t
TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide994. Remove the jammed paper by gently pulling it straight out.5. Replace the print cartridge. Tab
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